We always aim to provide our clients with excellent service. However, if you have a complaint you are invited to let us know as soon as possible in the first instance. We will do our best to investigate your concerns with the emphasis to reach an amicable resolution. Please use the contact form and clearly state Complaint with an email address and telephone number to make contact with you. We will acknowledge your complaint and inform you of when you will receive a response to your issue.
If you are unhappy with the outcome of your complaint, you have the right to complain to the Legal Ombudsman, the independent complaints body for complaints about lawyers. You can contact the Legal Ombudsman at: –
PO Box 6806
Telephone number: 0300 555 0333